Shipping policy
Shipping Regions
We currently ship within the United States and Austria.
Free Shipping
Free shipping is available on orders over $75.
Shipping costs for orders below $75 are calculated at checkout.
Processing & Delivery
Orders are typically delivered within 5–10 business days.
This includes both processing and shipping time. Delivery times are estimates and may vary slightly depending on order volume, destination, carrier delays, or other factors outside our control.
Tracking
Once your order has shipped, you’ll receive a confirmation email with tracking information.
Shipping Issues
Please make sure your shipping address is correct before placing your order.
If your tracking has not updated for several days or something appears to be wrong with your shipment, contact us with your order number and we’ll help sort it out.
Contact
For questions about shipping or an existing order, contact us at contact@emberdrift.store.